General Terms and Conditions

General Terms and Conditions

Scope of application
1.1. These general terms and conditions apply to all orders placed by customers via the online store of yellow-shot.com BELLAR GmbH, hereinafter referred to as BELLAR GmbH.
1.2. With the confirmed order, these general terms and conditions are deemed to be accepted by the customer.

2. offer and conclusion of contract
2.1. The presentation of the products in the online store does not constitute a legally binding offer, but an invitation to order.
2.2. By clicking the button (Buy), the customer places a binding order for all products listed on the order page.
2.3. Immediately after receiving the order, BELLAR GmbH confirms the order by e-mail. The purchase contract is concluded immediately in the case of non-physical goods and upon delivery in the case of physical goods.

3. prices and shipping costs
3.1. The prices stated on the product page are inclusive of VAT and are quoted in euros (€). The exact shipping costs are displayed to the customer during the ordering process.
3.2. There are no further taxes or costs.
3.3. The provider reserves the right to change the prices at any time. The prices published on the website on the order date apply to customers. Price errors and typographical errors excepted.

4. terms of delivery
4.1. Delivery is made exclusively to the European Union and Switzerland.
4.2. Unless otherwise stated in the offer, the delivery time for physical goods is 1 to 2 working days for Austria and 3 to 4 working days for the European Union and Switzerland. If a longer delivery period is necessary, the customer will be informed at the latest after this period has expired. If no information is provided, the customer is entitled to waive the delivery.
4.3. If not all ordered products are in stock, BELLAR GmbH is entitled to make partial deliveries.
4.4. Should the delivery of the goods fail through the fault of the customer despite three delivery attempts, BELLAR GmbH may withdraw from the contract. Any payments made will be refunded immediately.

5. terms of payment
5.1. Payment is made for customers using the payment methods available during the ordering process.
5.2. Offsetting against counterclaims of the customer that are not recognized or have not been legally established is excluded.
5.3. The customer may only exercise a right of retention if the claims are based on the same contractual relationship.

6. reservation of title
The goods remain the property of BELLAR GmbH until full payment has been made. Prior to the transfer of ownership, pledging, transfer by way of security, processing or transformation is not permitted without the consent of BELLAR GmbH.

7. right of withdrawal
7.1. Customers have the right to withdraw from the contract within 14 days of receiving the goods. The revocation must be sent to BELLAR GmbH in writing by e-mail or letter. The time of dispatch of the revocation shall be decisive for compliance with the deadline. It is not necessary to justify the revocation. The declaration of revocation is to be sent to: BELLAR GmbH, Wolkersdorf 2, A-9431 Wolfsberg, info@yellow-shot.com.
7.2. The exercise of the right of withdrawal leads to the conversion of the purchase contract into a reverse transaction relationship, according to which the services received under the purchase contract must be refunded. The customer must return the goods received with the original packaging to BELLAR GmbH within 14 days of the declaration of withdrawal. The customer shall bear the costs for the return shipment.
7.3. After receipt of the goods, the purchase price, if already paid, will be refunded to the customer immediately. We reserve the right to deduct the purchase price to be refunded for possible damage or excessive wear and tear of the goods. No deduction shall be made if the loss in value is attributable to the handling of the goods necessary to establish their nature, condition and functionality. BELLAR GmbH may refuse repayment until the goods have been returned or until the customer has provided proof that he has returned the goods, whichever is the earlier.
7.4. The right of withdrawal is excluded for the following items: Products opened by customers, individual products put together for customers (e.g. flyers with logo imprint), services that have already been provided in full or whose execution has already begun

8 Warranty and liability
8.1. BELLAR GmbH warrants that the goods correspond to the warranted characteristics of the manufacturer, have no defects that impair their value or suitability for the intended use and correspond to the prescribed performance and specifications. BELLAR GmbH assumes no liability for the legally compliant application. BELLAR GmbH reserves the right to remedy an existing defect or to deliver a defect-free item in the sense of a repair or replacement delivery.
8.2. The buyer must inspect the delivered goods as quickly as possible and report any defects immediately. You can reach our customer service team at info@yellow-shot.com
8.3. If rectification or subsequent delivery fail, the customer is entitled to withdraw from the contract. This does not apply to insignificant defects. The customer has no right to a reduction in price.

9. passwords / confidentiality
In the case of products provided online, the customer undertakes to treat the access data provided for the system and the passwords set up for this purpose as strictly confidential and with the utmost care. BELLAR GmbH reserves the right to terminate the user authorization immediately if it discovers the multiple use of access data of a single authorized user.

10. copyright
The content and structure of the products published by BELLAR GmbH and the entire website are protected by copyright.

11. liability
BELLAR GmbHK excludes liability for slightly negligent breaches of contract. The same applies to breaches of contract by auxiliary persons and substitutes.BELLAR GmbH assumes no responsibility for errors that are not within its area of responsibility, namely those of operators of telecommunications services, the hosting provider or other third-party service providers.

12 Place of jurisdiction and applicable law
The contractual relationship between the customer and BELLAR GmbH shall be governed by Austrian substantive law to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods of April 11, 1980. The ordinary court in Wolfsberg shall have jurisdiction for any disputes arising from these contractual relationships.

13. final provisions
Should parts of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions. The invalid provisions shall be replaced mutatis mutandis by the relevant statutory provisions.